of Sandvik Publishing Interactive, Inc. (SPI) which is the Pennsylvania company
that owns and operates this Web site. We care about the privacy of each user of
our Web site. This privacy statement discloses the privacy practices for this Web
site. If you have any questions or concerns regarding this statement, please contact
Customer Care at 1-800-353-3140.
INFORMATION COLLECTION AND USE
When you set up an account on our Web site or purchase an item from our Web site,
we collect personal information provided by you that may include your: (i) first
and last name; (ii) billing address; (iii) shipping address; (iv) other shipping
addresses; (v) e-mail address; (vi) phone number; (vii) credit card account number;
(viii) items purchased from us; and (ix) browsing, buying and selling patterns.
We use this personal information in order to provide you with the goods and services
that you purchase on our Web site. We use your e-mail address or mailing address
to provide you with information about your order and its status and we may occasionally
send out e-mails and mail to people who have placed an order online, with information
about other goods and services available on our Web site or from partner companies.
The phone number you provide may be used by our autodialer in the event that we
need to contact you about your membership or to make you aware of offers for new
products or services from us or our partners that we believe will be of interest
to you. SPI owns and operates this Web site and we are the sole owner of this information
collected on the Web site. We will not sell, share, or rent this information to
cooperate with law enforcement agencies in identifying those who use our services
for illegal activities and may, in our sole discretion, disclose personal information
or other information to satisfy any law, regulation, subpoena, or government request.
We reserve the right to release personal information or other information about
users who we believe are engaged in illegal activities or are otherwise in violation
of our Terms of Service, even without a subpoena, warrant or court order, if we
believe, in our sole discretion, that such disclosure is necessary or appropriate
to operate our Web site or to protect the rights or property of our Web site, our
affiliates, or our officers, directors, employees, agents, third-party content providers,
suppliers, sponsors, or licensors. We also reserve the right to report to law enforcement
agencies any activities we reasonably believe in our sole discretion to be unlawful.
If we are legally compelled to disclose information about you to a third party,
we will attempt to notify you by sending an e-mail to the e- mail address in our
records unless doing so would violate the law or unless you have not provided your
e-mail address to us.
We request additional personal information from our users when placing an order
on our Web site. In completing our order form, a user may provide contact information,
such as name and shipping address, and financial information, such as credit card
account number and expiration date. This information is used for billing purposes
and to fulfill our customer orders. If we experience difficulties processing an
order, we will contact a user through this information. While entering information
into user forms on the Web site, personal information may be collected prior to
the user clicking the submit button. Information collected in this manner may be
used to contact users about their finished or unfinished transactions.
A cookie is a text file stored on the user's hard drive containing information about
the user. Web sites create cookies to record information about a user's preferences,
such as the items you add to your shopping cart, and for security purposes (see
Security below). Cookies are also used to help us determine the various services
you use and the support you may need, and to help us detect and solve any problems
you may have while using our web site. In addition, the use of a cookie on our Web
site will enable users to log on without having to reenter their password on each
visit. Most cookies expire after a certain time period (365 days for this Web site).
If you wish, you may set your browser to reject all cookies. Cookies placed by our
Web site may be tied to personally identifiable information.
Like most Web sites, we use log files. These log files store information regarding
IP (internet protocol) addresses, browser type, ISP (internet service provider),
referring/exit pages, platform type, date/time stamp, and number of clicks. These
log files are used to analyze trends, administer the Web site, track user's movements
in the aggregate, and gather broad demographic information for our use. IP addresses,
etc. may be linked to personal information if you have placed an order on our Web
SHARING OF GENERAL OR DEMOGRAPHIC INFORMATION
We may share aggregated, general or demographic information we collect about our
users and their use of our Web site with our partners in a manner which does not
identify any individual user. We use an outside shipping company to ship orders
placed on our Web site, and a credit card processing company to bill users for goods
and services purchased on our Web site. These companies will not retain, share,
store or use any of our user's personal information for any secondary purposes.
The Web site contains links to other Web sites. We want you to be aware that when
you click on such links which take you to a third-party Web site, you will be subject
to such third-party's privacy policies. Please be aware that we are not responsible
for the privacy practices of such other Web sites and we expressly disclaim any
and all liability for the actions of third-parties, including, without limitation,
actions relating to the use and/or disclosure of personal information by such third-parties.
We encourage our users to be aware of when they leave our Web site and enter a third-party
Web site and to read the privacy statements of each and every Web site that collects
by our Web site.
The security of your personal information is important to us. When you enter sensitive
information (such as credit card number) on our registration or order forms, we
encrypt that information using secure socket layer technology (SSL). We follow generally
accepted industry standards to protect the personal information submitted to us,
both during transmission and once we receive it. No method of transmission over
the Internet, or method of electronic storage, is 100% secure, however. Therefore,
while we strive to use strong industry standard means to protect your personal information,
like all Internet sites, we cannot guarantee its absolute security. If you have
any questions about the security of our Web site, please contact Customer Care at
COMMUNICATIONS FROM OUR WEB SITE
Customers may occasionally receive information on products, services, special deals,
and e-newsletters. Each user has the option to not receive these types of communications.
Occasionally, it is necessary to send out service-related announcements. For instance,
if our service is temporarily suspended for maintenance, we might send you an e-mail
informing you of such service interruption. Generally, users may not opt-out of
receiving these service- related communications. In addition, we communicate with
our users on a regular basis to provide requested services and regarding issues
relating to their account via e-mail.
Users who no longer wish to receive any marketing or promotional materials from
us or our partners may opt-out of receiving these communications by replying to
any such promotional e-mail indicating your desire to no longer receive such e-mails,
or by contacting Customer Care at 1- 800-353-3140.
COLLECTING INFORMATION FROM CHILDREN YOUNGER THAN 18
Our Web site does not knowingly collect or use any personal information from children
under the age of 18 without obtaining verifiable parental consent.
NOTIFICATION OF CHANGES IN USE OF INFORMATION
notice of such change on our Web site. If we want to use your personal information
in a manner different from that stated to you at the time you provided such information
to us, we will notify you of such change via e-mail in addition to posting notification
of such change on our Web site. At such time, you can determine whether you wish
to allow us to use your information in this different manner. If you have opted
out of all communication with our Web site or have deleted or deactivated your account
with us, then you will not be contacted and your personal information will not be